Take a deep breath. It's time to pick up the phone or fill in the online application form.
Don't worry though. At first direct we keep everything as simple and straightforward as possible and our recruitment process is no exception.
For customer sales representative roles:
Step 1 is a telephone interview where we assess your communication skills while answering any queries you have. If successful, we'll arrange the next stage and send you an information pack including an application form.
Step 2 you'll join us on-site and have a presentation about the bank and a tour of the building. You'll also undertake a call simulation exercise.
Step 3 is a final competency-based interview lasting about an hour. You'll be asked to demonstrate your skills in areas relevant to the role. Results are normally given to you within 3 days.
You can apply here online and let us know when you're available for us to call you for your telephone interview. Otherwise call the Recruitment Team on 0808 1000 127, Mon to Fri, 9am - 6pm or TEXT 'Jobs' to 60127.
For other opportunities, the application process might differ. Check out the job description for details.
Take a look at the interview hints & tips page for guidance on how to be successful.
apply now!