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Welcome

At first direct, it's in our nature to make things easier for people. That's why we've put pretty much all you need to know about working with us in these five short videos. You needn't move a finger. Or a mouse. Just sit back and watch.

It couldn't be more straight-forward.

Latest news

first direct wins top 50 Call Centre awards

In the UK’s biggest ever Call Centre benchmarking exercise, conducted by independent market research company GfK NOP (October 2008), we were delighted that we were recognised as the Top Call Centre in the UK for Customer Service.